Five Universities Partner with RealResponse to Strengthen Event-Day Communications and Enhance Fan Experience
RealResponse, the leading provider of secure, real-time communications solutions for athletics and higher education, is proud to announce new partnerships with five universities: Fresno State University, Western Michigan University, University of Central Florida, University of Nevada, and the University of Northern Iowa.
Through these agreements, each institution will implement RealResponse’s event communications platform, providing a seamless and secure way for fans and administrators to share and address concerns during public events and game days. From safety and security to facilities, transportation, and overall event management, RealResponse ensures that issues are communicated quickly and resolved in real time, helping create a safer, more enjoyable experience for everyone.
“Our mission at RealResponse is to remove barriers to communication and ensure concerns are addressed swiftly and effectively,” said David Chadwick, Founder & CEO of RealResponse. “We applaud these five universities for proactively adopting technology that not only enhances safety but also improves the fan experience. Their leadership reflects a strong commitment to ensuring every fan feels valued, supported, and heard.”
How it Works in Action
Imagine fans at a packed stadium notice a safety concern in Section 104. Instead of searching for staff or waiting in line at guest services, they simply send a quick text. The message is instantly routed through RealResponse to event administrators, who dispatch the right team within minutes.
The Result
A fast resolution, a safer environment, and fans who feels heard and cared for, all without disruption to the game-day experience.
Universities that adopt RealResponse benefit from instant visibility into fan and operational needs, enabling staff to respond before small issues escalate into larger problems. By using familiar tools like text messaging, fans and attendees can discreetly share concerns ranging from security incidents to restroom conditions, lost and found inquiries, or transportation challenges, all in the moment, while staff are equipped and ready to act.
By embracing RealResponse, these institutions are setting a new standard in fan engagement and event-day operations, creating a more connected, responsive, and secure environment. As universities nationwide compete to provide the best possible experience for their communities, RealResponse offers a trusted solution to strengthen safety, streamline operations, and reinforce institutional reputation on game day and beyond.
