With our commitment to developing stronger defenses against cyber threats, better data protection, and reducing the risk of data breaches, becoming ISO 27001 certified was a business imperative.

We believe everyone should have access to our applications and our website. We are WCAG 2.1 AA compliant, implement regular accessibility audits, and are committed to continuously improving in this area.

Offering several layers of protection, RealResponse integrates with WhatsApp – a popular, cost-effective, and highly secure messaging app with end-to-end encryption used by businesses and individuals globally – for fast and convenient communications.

RealResponse has a dedicated datacenter in Switzerland to ensure that our data is protected and secure for our global clients.

Anonymous Call Forwarding (ACF) provides an additional layer of privacy for clients with existing dedicated phone lines. When callers use ACF, their caller ID information is masked, ensuring their privacy is protected.

Users can create reports in a secure, locked down environment keeping data, attachments, and messages contained within our client’s network and RealResponse application.