Surveys

The Surveys dashboard handles a lot of data and produces insights at a granular level. There are multiple ways to look at the information including a summary level dashboard, user engagement details, specific team insights, and more. The dashboard pulls the data out of the system and provides a clear picture year-over-year, benchmarks against peer organizations, and at the team level.

Based on your organization’s needs and preferences, surveys can be deployed so that comments are either anonymous or not. In the latter case, you will see an individual’s name and comments.

If your organization chooses to keep Survey comments anonymous, administrators can start a direct dialogue with the person sharing those comments. This can help administrators understand a situation more clearly and immediately without compromising the identity of the person sharing insights.

Yes. There are a few approaches RealResponse clients can take with Surveys. There are standard, off-the-shelf surveys featuring questions that many organizations look to gain more insights on and understand. Clients can also customize the Survey tool to collect more specific insights if desired. It’s up to the client to determine which approach will work best to meet the goals of the organization.

Due to survey data collected for years, the insights for our customers are unparalleled, especially for our intercollegiate athletics customers. This depth of data provides helpful direction for department leaders on everything from the impact of improvements made to net promoter scores. With standard survey questions used by several customers for many years, all college sports clients using Surveys benefit from macro insights on how they benchmark within athletics and against their peers.