Receive and respond to questions, comments, and concerns real-time and anonymously via text messaging, also integrated with WhatsApp.
Provide information anonymously through encrypted and secure email communications if this is your preferred communication channel and if sharing a longer report and attachments.
Athletes, students, and employees go to the RealResponse portal to submit anonymous feedback on any number of topics from mental health and hazing to the mundane.
Simple and Intuitive
Be on the front lines of ensuring communications go to the right place in the fastest way possible. Individuals within your organization or institution have access to prevailing technology tools through RealResponse and can use their preferred way to communicate information confidentially and securely.
Safe and Confidential
RealResponse anonymizes the phone number of anyone sending information keeping identities and associated data protected. Two-way conversations through e-mail, text, and WhatsApp occur in a safe space reducing angst and barriers for communication.
Connect and Support
Individuals have access to system administrators who can point them in the right direction, offer useful resources, and can help diffuse situations before they escalate. At times when support and guidance are needed most, RealResponse facilitates those connections.
At the U.S. Anti-Doping Agency, encouraging, supporting, and protecting whistleblowers is essential to our ability to uphold clean sport and athletes’ rights. With RealResponse’s anonymous texting system, we’re able to make whistleblowing both secure and convenient.Victor Burgos, Chief Investigative Officer, USADA
Read our thought leadership and customer stories for helpful insights on the markets we serve and how RealResponse works.
For FARs, navigating campus complexity is all in a day’s work
Joshua Gordon, Woodard Family Foundation Fellow, Senior Instructor of Sports Business &…Read more
Coastal Carolina University Elevates Student-Athlete Voices
Noting the positive student-athlete experience, Coast Carolina rolls out RealResponse campuswide. benefits…Read more
The Kansas City Chiefs Deploy a “Culture Enhancing Tool”
The iconic NFL club empowers employees with an anonymous communications platform.Read more
USEF Offers a Safe Space for Its Athletes
An anonymous reporting and feedback structure was vital to the success of…Read more
Effective Practices for Preventing Hazing
Tulane’s Office of Student Conduct deploys RealResponse to help prevent and authenticate…Read more
Preserve the Sanctity of Competition with Tech
The U.S. Anti-Doping Agency uses the power of anonymity to advance clean…Read more
Student-athletes and communications – what to know
Chris Clunie of Davidson College offers insights into communicating with student-athletes.Read more
Navigating the Impact of Legalized Gambling
Frameworks for safeguarding athletes and fans against the adverse effects of sports…Read more
Frequently Asked Questions
Do administrators need to be on 24/7?
No. The organization / administrator is immediately notified of a new report submitted. The person sending the message receives a customized autoreply instantly which may include details on when to expect a response. It’s up to the administrator to determine the communications process.
How anonymous is it?
Yes. No identifiable information is displayed to administrators, and it is not shared. Administrators do not have access to user data. All traffic going over the network is encrypted and using secure protocols.
Is it really a two-way communication?
Yes. The platform enables anonymous, two-way communications. Other anonymous communications tools are often one-way, making it difficult to follow up on specific details related to a comment or report. In this case, the communication flow is two-way so that both parties can continue the conversation for as long as needed without compromising the reporting person’s identity.
Does RealResponse see the message content?
No. RealResponse does not look at messages and does not share them. The RealResponse system blocks access to the content of all reports so that even RealResponse administrators cannot view the content. It is highly restricted information.
Does Anonymous Threads generate dashboards?
Yes. Clients receive a dynamically generated dashboard that captures usage metrics, common threads of discussion, and summarizes all recent activity. This can be viewed at any time, and users can compare data from previous periods of use to prior years to understand what’s working and what’s not.